Frequently Asked Questions

Everything you need to know about shopping with Rarewaves

How long will it take for my order to arrive?

Shipping times vary by location. Domestic orders usually arrive within 3-5 business days, while international shipping can take 7-21 business days depending on customs processing.

What is your return policy?

We offer a 30-day return policy for most items. Products must be returned in their original, unopened packaging to be eligible for a full refund.

Are the products sold on Rarewaves brand new?

Yes, we specialize in sourcing brand new, authentic entertainment and consumer goods directly from authorized distributors.

Do you provide tracking information for shipments?

Tracking availability depends on the shipping method selected at checkout. Once your order is dispatched, you will receive a confirmation email with tracking details if applicable.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal.

Can I cancel or modify my order after it has been placed?

Because we aim to process orders as quickly as possible, there is a very limited window for changes. Please contact our support team immediately if you need to request a cancellation.